Patient Access & Scheduling Coordinator

MedStar Health; Washington (District of Columbia); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health Ambulatory Services is seeking a friendly receptionist to greet patients, register them, collect co-pays, process time-of-service payments, and update demographic and insurance information. You will schedule appointments, print requisitions, and guide patients to follow-up tests, contributing to smooth patient flow across the practice.

The role requires excellent communication, the ability to work under pressure, and strict attention to privacy and accuracy.

Qualifications

• Excellent interpersonal communication and customer service skills.
• Requires knowledge of medical terminology and effective oral and written communication.
• Must possess the ability to perform in a high-pressure environment to organize and prioritize work.

Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards.
• Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays.
• Schedules appointments including follow up and referral appointments.

Skills

Interpersonal communication

Customer service

Telephone etiquette

Education

High School Diploma or GED

Tools

IDX/GE Centricity

Job description

MedStar Health Ambulatory Services is seeking a friendly receptionist to greet patients, register them, collect co-pays, process time-of-service payments, and update demographic and insurance information. You will schedule appointments, print requisitions, and guide patients to follow-up tests, contributing to smooth patient flow across the practice.

The role requires excellent communication, the ability to work under pressure, and strict attention to privacy and accuracy.