Patient Service & Scheduling Coordinator

MedStar Health; Washington (District of Columbia); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking a front desk/clinical receptionist to greet patients, verify insurance, collect co-pays, and register patients for services. You will help maintain smooth patient flow and accurate records in a busy ambulatory setting.

Responsibilities include scheduling, triage calls, and updating patient information while ensuring high-quality service and compliance with policies. CPR within 90 days is required; healthcare experience is preferred.

Qualifications

• Excellent interpersonal communication and customer service.
• Experience with scheduling and registration systems preferred.
• CPR certification within 90 days required and CPR training as per policy.

Responsibilities

• Greet patients and coordinate efficient flow through the practice.
• Register patients, verify insurance, and collect co-pays.
• Schedule appointments and manage referrals including tests.
• Answer phones and provide telephone triage to callers.
• Prepare forms and ensure accurate chart updates and records.

Skills

Interpersonal communication

Customer service

Telephone etiquette

Medical terminology

High-pressure environment

Education

High School Diploma or GED

Job description

MedStar Health is seeking a front desk/clinical receptionist to greet patients, verify insurance, collect co-pays, and register patients for services. You will help maintain smooth patient flow and accurate records in a busy ambulatory setting.

Responsibilities include scheduling, triage calls, and updating patient information while ensuring high-quality service and compliance with policies. CPR within 90 days is required; healthcare experience is preferred.