Patient Access & Scheduling Coordinator

Paycom - ATS; Salisbury (NC); On-site; USD 22,000 - 30,000; Part time

Job summary

Paycom - ATS in Salisbury, NC is seeking a Patient Access Specialist to manage front desk functions, including patient check-in/check-out, scheduling, and handling copays and eligibility verifications. You will also coordinate referrals, process referrals, and communicate with patients and staff to ensure smooth operations.

The role requires strong customer service, HIPAA knowledge, and experience with EMR/EHR systems, with bilingual English/Spanish skills considered a plus.

Qualifications

• High School Diploma or equivalent required; 2 years of college desired.
• Medical assistant certification may be required depending on role.
• Proficient in English; Spanish desired.

Responsibilities

• Check patients in and out with attention to detail.
• Schedule appointments for all types of visits.
• Collect copays, balances, insurance cards, and verify eligibility; file claims.
• Answer front desk calls and portal questions in a timely manner.
• Use EHR to match provider availability with patient needs; document changes.
• Process referrals and coordinate with physicians and specialists.
• Maintain organized patient charts and confidential information.

Skills

Customer service

Scheduling

HIPAA

EMR/EHR

Bilingual English/Spanish

Education

High School Diploma or equivalent

2 years of college desired

Tools

Excel

Scheduling software

EHR/EMR systems

Job description

Paycom - ATS in Salisbury, NC is seeking a Patient Access Specialist to manage front desk functions, including patient check-in/check-out, scheduling, and handling copays and eligibility verifications. You will also coordinate referrals, process referrals, and communicate with patients and staff to ensure smooth operations.

The role requires strong customer service, HIPAA knowledge, and experience with EMR/EHR systems, with bilingual English/Spanish skills considered a plus.