Patient Access & Scheduling Pro

Rowan-Diagnostic-Clinic,-PA; Forest Hills (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Rowan-Diagnostic-Clinic,-PA is seeking a Patient Access Representative to support front desk, scheduling, medical records, and referrals. You may be cross-trained across areas to ensure patient flow and data accuracy.

The role requires strong communication, confidentiality, and multitasking abilities in a busy clinic environment. Spanish skills are a plus, and compliance with HIPAA is essential.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Ability to learn and navigate scheduling systems and EHR software.

Responsibilities

• Check patients in and out at front desk and manage scheduling for all appointment types.
• Collect copays and verify insurance information; file claims as needed.
• Answer front desk calls, manage messages, and coordinate referrals with physicians.
• Prepare and organize patient charts and documents for appointments and procedures.
• Maintain patient confidentiality and follow HIPAA guidelines in all interactions.

Skills

English proficiency

Spanish desired

HIPAA privacy rules

Medical scheduling

Customer service

Excel

Scheduling systems

Critical thinking

Education

High School Diploma / equivalent

Tools

Medical records software

Job description

Rowan-Diagnostic-Clinic,-PA is seeking a Patient Access Representative to support front desk, scheduling, medical records, and referrals. You may be cross-trained across areas to ensure patient flow and data accuracy.

The role requires strong communication, confidentiality, and multitasking abilities in a busy clinic environment. Spanish skills are a plus, and compliance with HIPAA is essential.