Float Front Desk Coordinator - Physical Therapy

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

St. Luke's University Health Network in Bethlehem, PA is seeking a Front Desk Coordinator for its Physical Therapy department. You will greet patients, handle registrations and scheduling, and ensure smooth patient flow.

The role requires a high school diploma and two years of customer service experience; proficiency with MS Office and EPIC is preferred, with emphasis on accurate HAR creation and benefits verification.

Qualifications

• High School diploma or equivalent.
• Two years' customer service experience required.
• Proficient MS Office experience.

Responsibilities

• Greet and direct patients and visitors across the facility.
• Handle patient registration and scheduling.
• Process insurance authorizations and verify benefits.
• Enter data in EPIC to create HAR and ensure accurate records.
• Provide clear communication about insurance benefits and referrals.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Tools

MS Office

EPIC

Job description

St. Luke's University Health Network in Bethlehem, PA is seeking a Front Desk Coordinator for its Physical Therapy department. You will greet patients, handle registrations and scheduling, and ensure smooth patient flow.

The role requires a high school diploma and two years of customer service experience; proficiency with MS Office and EPIC is preferred, with emphasis on accurate HAR creation and benefits verification.