Patient Access & Scheduling Coordinator

Mount Sinai Health System; New York (NY); On-site; USD 23,000 - 47,000; Full time

Job summary

The Mount Sinai Health System is seeking a Patient Coordinator I to greet patients in person or by phone and support the front desk flow. You will update demographics, verify insurance, and ensure proper coverage for the physician the patient visits.

You will work in a practice management or call center capacity, coordinate with staff to prepare medical records, collect co-pays, and help with referrals or authorizations as required, while maintaining HIPAA standards and patient confidentiality.

Qualifications

• High School diploma or GED required.
• Minimum 1 year physician practice experience preferred.
• Experience with a medical office scheduling system is a plus.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify insurance coverage prior to visit and ensure physician eligibility.
• Communicate with staff about patient arrival and prepare medical records for the physician.
• Process HIPAA-related paperwork and other forms as needed.
• Collect co-pays and provide receipts per cash-control processes.
• May schedule follow-up appointments and assist with records requests.
• May perform simple charge entry and enter collected payments.

Skills

Patient greeting

Phone etiquette

Data entry

HIPAA compliance

Education

High School diploma or GED

Tools

IDX system

Job description

The Mount Sinai Health System is seeking a Patient Coordinator I to greet patients in person or by phone and support the front desk flow. You will update demographics, verify insurance, and ensure proper coverage for the physician the patient visits.

You will work in a practice management or call center capacity, coordinate with staff to prepare medical records, collect co-pays, and help with referrals or authorizations as required, while maintaining HIPAA standards and patient confidentiality.