Patient Access & Scheduling Coordinator

Mount Sinai Health System; New York (NY); On-site; USD 23,000 - 47,000; Full time

Job summary

The Mount Sinai Health System is seeking a Patient Coordinator I in New York to greet patients, verify insurance, and manage demographics in the practice management system. You will coordinate arrival, prepare records for physicians, and handle required HIPAA paperwork in a fast-paced setting.

This role supports scheduling, patient communication, and basic billing tasks, while ensuring accurate documentation and adherence to regulatory requirements within a large academic medical system.

Qualifications

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify that physician accepts presented insurance prior to visit or at arrival.
• Communicate patient arrival status and ensure medical records are available for physicians.
• Process HIPAA paperwork and enrollment-related forms as required.
• Collect referrals or authorizations as needed.

Responsibilities

• Greet patients and update their insurance and demographics in the system.
• Verify insurance coverage before visit or at arrival.
• Inform staff about patient arrival and ensure records are ready.
• Handle HIPAA paperwork and other forms.
• Obtain referrals or insurance authorizations when required.
• Monitor waiting room status and inform patients of wait times.
• Collect co-pays and issue receipts per cash-control rules.
• Schedule follow-up appointments and provide records request guidance.
• May perform basic charge entry or post payments received.

Skills

Patient coordination

Insurance verification

HIPAA compliance

Phone screening

Demographics update

Education

High School diploma

Tools

Practice management system

Job description

The Mount Sinai Health System is seeking a Patient Coordinator I in New York to greet patients, verify insurance, and manage demographics in the practice management system. You will coordinate arrival, prepare records for physicians, and handle required HIPAA paperwork in a fast-paced setting.

This role supports scheduling, patient communication, and basic billing tasks, while ensuring accurate documentation and adherence to regulatory requirements within a large academic medical system.