Patient Access & Scheduling Coordinator

Beth Israel Lahey Health; Lynnfield (MA); On-site; USD 28,000 - 37,000; Part time

Job summary

Beth Israel Lahey Health Primary Care in Lynnfield, MA is seeking a Per Diem Administrative Assistant to help coordinate patient procedures and admission workflows. The role requires data entry accuracy, front-desk registration, and timely status updates for appointments.

You will work with the LHMC Access Center to schedule patients, support busy waiting areas, and ensure proper charges posting. The position emphasizes customer service, clear communication, and the ability to balance multiple

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems and Microsoft Office applications.
• Ability to communicate clearly in written and verbal English.

Responsibilities

• Registers all new and established outpatients upon arrival, verifies and collects co-payments, and updates required information with accuracy.
• Statuses all appointments at check-in and ensures end-of-day status for proper charges posting.
• Regularly rounds with patients in waiting areas and provides status updates on wait times and changes.
• Monitors patient waiting areas for cleanliness and appearance.
• Collaborates with the Access Center at LHMC to schedule patients and create access; meets department productivity standards.
• Manages scheduling work queues and recall lists by calling patients to set up appointments.

Skills

Customer service

Written communications

Oral communications

Problem solving

Teamwork

Decision making

Attention to detail

English proficiency

Education

High School diploma or GED

Tools

Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access)

Job description

Beth Israel Lahey Health Primary Care in Lynnfield, MA is seeking a Per Diem Administrative Assistant to help coordinate patient procedures and admission workflows. The role requires data entry accuracy, front-desk registration, and timely status updates for appointments.

You will work with the LHMC Access Center to schedule patients, support busy waiting areas, and ensure proper charges posting. The position emphasizes customer service, clear communication, and the ability to balance multiple