Patient Access Specialist: Registration & Scheduling

Beth-Israel-Lahey-Health; Winchester (MA); On-site; USD 28,000 - 38,000; Part time

Job summary

Beth Israel Lahey Health in Winchester, MA is seeking a Patient Access Representative for a per diem, rotating schedule. You will register patients, collect co-pays, verify insurance, and manage scheduling with a focus on a welcoming, efficient patient experience.

Training in EHR systems is provided, and you will work in a fast-paced, team-oriented environment. Ideal candidates bring 1–3 years related experience, strong typing (40+ wpm), bilingual abilities, and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required.
• 1-3 years related work experience.
• Experience with computer systems and MS Office.

Responsibilities

• Registers patients presenting for visits and explains the process.
• Processes co-payments, co-insurance, deductibles, and balances due.
• Verifies patient insurance and eligibility; collects information needed for claim submission.
• Schedules, reschedules, and cancels patient appointments; maintains accurate records.

Skills

Typing 40+wpm

Call center experience

Bilingual (written/spoken)

Medical terminology

Customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR software

MS Office (Outlook/Word/Excel)

Job description

Beth Israel Lahey Health in Winchester, MA is seeking a Patient Access Representative for a per diem, rotating schedule. You will register patients, collect co-pays, verify insurance, and manage scheduling with a focus on a welcoming, efficient patient experience.

Training in EHR systems is provided, and you will work in a fast-paced, team-oriented environment. Ideal candidates bring 1–3 years related experience, strong typing (40+ wpm), bilingual abilities, and knowledge of medical terminology.