Compassionate Patient Access & Scheduling Coordinator

Anna Jaques Hospital; United States; Vor Ort; USD 28.000 - 37.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health is seeking an Access Center scheduler to coordinate the scheduling of patient procedures and services across the system. This role focuses on accurate intake, appointment setup, and ensuring proper scheduling workflow.

The ideal candidate has strong written and oral communication, teamwork, and a customer-service mindset, with the ability to handle multiple tasks in a fast-paced healthcare environment.

Qualifikationen

• High School diploma or GED required.
• 0–1 year related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook/Word/Excel/PowerPoint/Access).

Aufgaben

• Registers patients on arrival, collects co-pays, and updates information with accuracy.
• Statuses all appointments at check-in and ensures charges are posted.
• Provides waiting patients with status updates on wait times.
• Monitors waiting areas for cleanliness and appearance.
• Collaborates with the Access Center to schedule patients and create access.
• Manages recall lists and calls patients to set up appointments.

Kenntnisse

Customer Service

Written Communications

Oral Communications

Team Work

Problem Solving

Decision Making

Independence of Action

Knowledge

Ausbildung

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Jobbeschreibung

Beth Israel Lahey Health is seeking an Access Center scheduler to coordinate the scheduling of patient procedures and services across the system. This role focuses on accurate intake, appointment setup, and ensuring proper scheduling workflow.

The ideal candidate has strong written and oral communication, teamwork, and a customer-service mindset, with the ability to handle multiple tasks in a fast-paced healthcare environment.