Clinic Front Desk & Scheduling Assistant (Per Diem)

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 28,000 - 37,000; Part time

Job summary

Beth Israel Lahey Health is seeking a Per Diem Practice Assistant to support front desk operations at Jamaica Plain, MA. The role covers check-in, registration, scheduling, and co-pay collection in a fast-paced ambulatory setting.

Responsibilities include verifying demographics, entering referrals, coordinating with providers, and maintaining a courteous, organized reception area for patients and visitors throughout the day.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office.

Responsibilities

• Greet patients and visitors with courtesy and privacy.
• Check in, register, verify demographics and collect copayments.
• Schedule, reschedule, and cancel appointments and enter referrals.
• Provide patient educational materials and assist with check-out and follow-up appointments.
• Maintain a clean, welcoming reception area and coordinate with departments as needed.

Skills

Customer Service

Written communication

Teamwork

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking a Per Diem Practice Assistant to support front desk operations at Jamaica Plain, MA. The role covers check-in, registration, scheduling, and co-pay collection in a fast-paced ambulatory setting.

Responsibilities include verifying demographics, entering referrals, coordinating with providers, and maintaining a courteous, organized reception area for patients and visitors throughout the day.