Healthcare Admin Assistant: Scheduling & Prior Authorizations

Beth Israel Lahey Health; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support professional to assist outpatient specialty clinics in Needham, MA. The role verifies insurance eligibility, benefits, referrals and prior authorizations, and documents all steps in the electronic medical record.

You will interview patients, collect and verify information, and coordinate referrals and medical clearances. The position involves scheduling surgeries and imaging, handling correspondence, and supporting physician billing

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to work independently with minimal supervision.
• Exhibits excellent customer service.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Secures all required prior authorizations and documents in OMR. Makes follow up calls to prior authorization agents as needed to ensure timely turnaround of prior authorization documentation.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers, next of kin, employer and insurance information.
• Secures all referrals for outpatient clinic visits and documents in OMR, may include medical clearance, physical therapy, etc.
• Prepare all medical records, as requested from attorneys and set up all peer to peer reviews for Physicians, as needed.
• Secures approval for surgery and ensures medical clearance prior to surgery. Schedules patient surgeries, including worker's compensation surgeries, coordinating and communicating with other hospital staff as needed.

Skills

Independent work

Customer service

Microsoft Office

Written & oral communication

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an administrative support professional to assist outpatient specialty clinics in Needham, MA. The role verifies insurance eligibility, benefits, referrals and prior authorizations, and documents all steps in the electronic medical record.

You will interview patients, collect and verify information, and coordinate referrals and medical clearances. The position involves scheduling surgeries and imaging, handling correspondence, and supporting physician billing