Patient Access & Scheduling Coordinator

Bryan Health; Grand Island (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bryan Health is seeking a front-line administrative assistant to support patient scheduling, registration, and reception across locations. You will handle basic data entry, patient inquiries, and coordination of routine office tasks with a focus on confidentiality and compliant practices.

The role emphasizes strong customer service, attention to detail, and teamwork within a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Customer service or clerical experience preferred, especially in healthcare.
• Experience with scheduling and handling patient information preferred.
• 19 years of age or older to witness patient consents.

Responsibilities

• Schedules and confirms patient appointments per guidelines.
• Registers patients and collects demographic, insurance, and financial data with confidentiality.
• Handles inbound/outbound calls and escalates issues as needed.
• Greeting patients and visitors, providing directions, and supporting access across locations.
• Enters, scans, files, and maintains patient documentation in electronic systems.
• Reviews appointment/order details and refers discrepancies for follow-up.
• Supports daily clerical work and defined workflows.
• Follows privacy, safety, and compliance requirements in all interactions.
• Participates in meetings and department projects as assigned.

Skills

Customer service

Clerical skills

Data entry

Phone handling

Confidentiality

Professional communication

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic health records

Job description

Bryan Health is seeking a front-line administrative assistant to support patient scheduling, registration, and reception across locations. You will handle basic data entry, patient inquiries, and coordination of routine office tasks with a focus on confidentiality and compliant practices.

The role emphasizes strong customer service, attention to detail, and teamwork within a healthcare setting.