Patient Access & Scheduling Specialist

Bryan Health; Kearney (NE); On-site; USD 32,000 - 46,000; Full time

Job summary

Bryan Health in Nebraska is seeking a Scheduling Clerk to facilitate patient access by coordinating outpatient and inpatient appointments, procedures, and admissions with accuracy and courtesy.

You will collect demographic, insurance, and appointment details in electronic systems, share preparation and arrival instructions, and support referrals while maintaining confidentiality and compliance with policies.

Qualifications

• High school diploma or equivalent required; healthcare scheduling experience preferred.
• Must be 19 years of age to witness legal consents.

Responsibilities

• Schedule outpatient, inpatient, and procedural appointments based on provider orders and patient preferences.
• Collect and enter accurate demographic, insurance, and appointment information into electronic systems.
• Communicate preparation instructions, arrival details, and follow-up information to patients or representatives.
• Receive and process referrals and physician orders via phone, fax, or electronic workflows.
• Coordinate with provider offices and departments to resolve missing or incomplete scheduling information.
• Respond to inbound and outbound calls, messages, and inquiries using approved communication tools.

Skills

Scheduling

Customer Service

Data Entry

Communication

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Bryan Health in Nebraska is seeking a Scheduling Clerk to facilitate patient access by coordinating outpatient and inpatient appointments, procedures, and admissions with accuracy and courtesy.

You will collect demographic, insurance, and appointment details in electronic systems, share preparation and arrival instructions, and support referrals while maintaining confidentiality and compliance with policies.