Strategic Patient Scheduling & Access Specialist

Bryan Health; Lincoln (NE); On-site; USD 34,000 - 42,000; Full time

Job summary

Bryan Health is seeking an experienced front-line specialist to support patient scheduling, registration, and office coordination. You will independently manage routine and moderately complex scheduling and registration tasks while ensuring service quality and workflow continuity.

Ideal candidates will have at least one year of related experience, knowledge of medical terminology, and the ability to handle high-volume calls and sensitive information with privacy and compliance in mind.

Qualifications

• High school diploma or equivalent.
• 1 year of patient scheduling/registration experience.
• Knowledge of medical terminology.
• Knowledge of privacy, safety, and financial compliance Regulations.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Schedules, confirms, and coordinates patient appointments, including moderately complex cases.
• Registers patients with accurate demographic, insurance, and financial information.
• Manages high-volume calls for scheduling, registration, and follow-up.
• Reviews orders and documentation for completeness and initiates follow-up.
• Maintains patient records with scanning, filing, and documentation management.
• Supports revenue cycle activities by collecting payments and providing estimates.

Skills

Patient scheduling

Medical terminology

Customer service

Phone etiquette

Education

High school diploma

Tools

EMR systems

Phone system

Job description

Bryan Health is seeking an experienced front-line specialist to support patient scheduling, registration, and office coordination. You will independently manage routine and moderately complex scheduling and registration tasks while ensuring service quality and workflow continuity.

Ideal candidates will have at least one year of related experience, knowledge of medical terminology, and the ability to handle high-volume calls and sensitive information with privacy and compliance in mind.