Patient Access Specialist: Billing, Insurance & Scheduling

St Joseph Health; Bryan (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

St Joseph Health in Bryan, TX is seeking a Patient Access Representative to manage the patient intake process in our clinic, ensuring accurate data collection, payment processing, and timely check-in/out. You will interact with patients in person and by phone, uphold guidelines, and support front-desk operations.

The role requires strong customer service, knowledge of insurance and billing terminology, and the ability to communicate clearly with patients, guarantors, and clinical staff to

Qualifications

• High School diploma or GED at hire.
• At least 1 year of experience.
• Ability to collect payments and explain financial options.
• Strong customer service and communication skills.
• Knowledge of insurance, billing, and medical terminology.

Responsibilities

• Manage patient check-in/out and data collection.
• Validate insurance and process payments.
• Schedule appointments and handle referrals.
• Explain charges and financial responsibility.
• Counsel patients on coverage and billing procedures.
• Interact with patients, families, and staff professionally.

Skills

Customer service

Insurance knowledge

Billing terminology

Communication

Data collection

Scheduling

Problem solving

Education

High School Diploma

GED

Job description

St Joseph Health in Bryan, TX is seeking a Patient Access Representative to manage the patient intake process in our clinic, ensuring accurate data collection, payment processing, and timely check-in/out. You will interact with patients in person and by phone, uphold guidelines, and support front-desk operations.

The role requires strong customer service, knowledge of insurance and billing terminology, and the ability to communicate clearly with patients, guarantors, and clinical staff to