Patient Access & Scheduling Specialist

Bryan Health; Lincoln (NE); On-site; USD 19,000 - 26,000; Full time

Job summary

Bryan Health in Lincoln, NE seeks an entry-level Front Desk/Administrative Support role to orchestrate appointment scheduling, patient registration, and routine office coordination. You will handle data entry, basic patient communication, and coverage across locations while upholding privacy and safety standards.

Ideal candidates bring high school diploma, customer service or clerical experience (preferably in healthcare), strong communication skills, and the ability to work with minimal

Qualifications

• High school diploma or equivalent required.
• Previous customer service, clerical, or administrative experience, preferably in a healthcare or medical office setting.
• Meets legal age requirement (19 years of age) to witness patient consents.

Responsibilities

• Schedules and confirms patient appointments using established procedures and scheduling guidelines.
• Registers patients and collects demographic, insurance, and financial information with accuracy and confidentiality.
• Responds to inbound and outbound phone calls, addressing routine questions and escalating issues as needed.
• Greets patients and visitors, provides basic directions, and supports patient access operations by covering different locations or functions as assigned.
• Enters, scans, files, and maintains patient documentation in electronic systems.
• Reviews basic appointment or order information and refers discrepancies for follow-up.
• Supports daily work queues and routine clerical tasks according to defined workflows.
• Follows privacy, safety, and compliance requirements in all patient interactions.

Skills

Customer service

Communication

Confidentiality

Scheduling

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

MS Office

Job description

Bryan Health in Lincoln, NE seeks an entry-level Front Desk/Administrative Support role to orchestrate appointment scheduling, patient registration, and routine office coordination. You will handle data entry, basic patient communication, and coverage across locations while upholding privacy and safety standards.

Ideal candidates bring high school diploma, customer service or clerical experience (preferably in healthcare), strong communication skills, and the ability to work with minimal