Patient Access & Scheduling Coordinator

Hanger; Encinitas (CA); On-site; USD 65,904,000 - 80,231,000; Full time

Benefits offered by this job

Health benefits

Paid time off

8 paid holidays

401k

Parental leave

Referral bonus

Mentorship program

Job summary

Hanger, Inc. in California seeks a friendly Front Desk Receptionist to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate has a background in front desk or medical reception with strong communication and computer skills, and the ability to verify insurance, schedule appointments, and handle payments.

This full-time role offers competitive compensation in California, plus benefits and paid time off.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment may be used in the selection process.
• Less than one year of customer service or related experience required.
• Experience in a receptionist position or medical front office preferred.
• Must have or be eligible for a valid driver’s license.

Responsibilities

• Greet and assist patients at the front desk and provide information on wait times and inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Customer service

Receptionist experience

Communication skills

Typing 30 wpm

Education

High school diploma

Tools

Windows

Job description

Hanger, Inc. in California seeks a friendly Front Desk Receptionist to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate has a background in front desk or medical reception with strong communication and computer skills, and the ability to verify insurance, schedule appointments, and handle payments.

This full-time role offers competitive compensation in California, plus benefits and paid time off.