Patient Access Specialist – Front Desk & Care

Hanger; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid time off

Medical/Dental/Vision

401k plan

Parental leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referrals. The role focuses on greeting patients, checking in, handling insurance details, and coordinating appointments.

Ideal candidates have a background in front office or medical reception with strong communication skills and basic computer proficiency. This on-site position includes a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience.
• Front desk/reception experience or medical front office preferred.
• Must have or be eligible for a valid driver’s license.

Responsibilities

• Greet and assist patients upon arrival and provide information on wait times.
• Verify and update patient demographics and insurance at check-in.
• Collect patient payments (deductibles, copays, and coinsurance) at the front desk.
• Schedule follow-up appointments, cast/measure delivery and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Interpersonal skills

Oral communication

Typing 30 wpm

Computer proficiency

Windows software

Email usage

Office equipment

Education

High school diploma

Tools

Windows OS

Email client

Office equipment (fax/copier)

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referrals. The role focuses on greeting patients, checking in, handling insurance details, and coordinating appointments.

Ideal candidates have a background in front office or medical reception with strong communication skills and basic computer proficiency. This on-site position includes a comprehensive benefits package.