Patient Access & Front Desk Coordinator

Hanger; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Benefits

401k Plan

Paid Holidays

PTO

Parental Leave

Referral Bonus

Mentorship

Job summary

Hanger, Inc. is seeking a front desk/receptionist to ensure a seamless patient experience at our California clinics. You will greet patients, verify demographics and insurance, and assist with check-in processes at the front desk.

The role requires excellent communication, computer proficiency, and the ability to handle financial transactions and appointment scheduling. Medical front office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills essential.
• Experience in receptionist/front desk or medical front office preferred.

Responsibilities

• Greet and assist patients at the front desk.
• Verify demographics and insurance during check-in; process walk-ins.
• Handle payments including deductibles and co-insurance.
• Schedule follow-up appointments and care plans.
• Serve as liaison for patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records.

Skills

People skills

Communication

Reception

Data entry

Computer proficiency

Education

High school diploma

Tools

Windows

Email

CRM systems

Job description

Hanger, Inc. is seeking a front desk/receptionist to ensure a seamless patient experience at our California clinics. You will greet patients, verify demographics and insurance, and assist with check-in processes at the front desk.

The role requires excellent communication, computer proficiency, and the ability to handle financial transactions and appointment scheduling. Medical front office experience is preferred.