Patient Access Specialist

Socket.dev; La Mesa (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation packages

8 Paid National Holidays

4 floating holidays

PTO (Vacation and Sick time)

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Parental bonding leave

Employee referral bonus program

Mentorship programs

Job summary

Hanger, Inc. in California seeks a friendly front office receptionist to ensure a seamless patient experience at the clinic. You will greet patients, verify insurance, collect payments, and support scheduling and patient communications.

The role requires strong communication, basic computer skills, and the ability to manage multiple tasks with accuracy in a medical front office setting.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience preferred.
• Receptionist/front office experience preferred, medical setting ideal.
• Must have a valid driver’s license.

Responsibilities

• Greet and assist patients at the front desk, relay wait times and inquiries.
• Verify and update patient demographics and insurance at check-in.
• Collect patient payments including deductibles and copays at the front desk.
• Coordinate follow-up appointments including casts, measurements, and prosthetic care plans.
• Act as liaison for clinic services and patient experience programs.
• Collaborate with RCM to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service

Communication skills

Computer proficiency

Education

High school diploma

Tools

Windows software

Email

Job description

Hanger, Inc. in California seeks a friendly front office receptionist to ensure a seamless patient experience at the clinic. You will greet patients, verify insurance, collect payments, and support scheduling and patient communications.

The role requires strong communication, basic computer skills, and the ability to manage multiple tasks with accuracy in a medical front office setting.