Patient Access & Scheduling Coordinator

Allina Health; Coon Rapids (MN); On-site; USD 30,000 - 41,000; Full time

Job summary

Allina Health in Minnesota seeks a Clinic Office Specialist to schedule patient appointments and coordinate care. You will act as a liaison for billing questions, coordinate records, and communicate with patients, families, providers, and staff to ensure smooth service delivery.

The role requires 18+, 0–2 years in a clinic office setting, and experience with medical terminology. Day shift, 8-hour shifts, 40 hours per week, with no weekends.

Qualifications

• Must be 18 years or older with the education/experience to meet required competencies.
• 0–2 years of experience in a Clinic Office Specialist role.
• 2–5 years of experience as a medical receptionist or customer service position.
• 2–5 years of basic medical terminology experience.

Responsibilities

• Provides scheduling support and coordination of appointments.
• Functions as an in-clinic resource for billing and service questions.
• Facilitates requests for billing items and processes related inquiries.
• Responds to patient complaints and documents contacts with patients or clients.
• May complete prior authorizations, referrals, and manage work queues.

Skills

Customer service

Scheduling

Medical terminology

Communication

Education

High school diploma or GED

Associate's or Vocational degree

Medical Reception program

Tools

Electronic Medical Record (EMR) system

Job description

Allina Health in Minnesota seeks a Clinic Office Specialist to schedule patient appointments and coordinate care. You will act as a liaison for billing questions, coordinate records, and communicate with patients, families, providers, and staff to ensure smooth service delivery.

The role requires 18+, 0–2 years in a clinic office setting, and experience with medical terminology. Day shift, 8-hour shifts, 40 hours per week, with no weekends.