Patient Access & Scheduling Coordinator

Hanger Inc; Chesapeake (VA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Holidays

PTO: Vacation and Sick time

Mentorship Programs

Parental bonding leave

Job summary

Hanger, Inc. is seeking a front office receptionist to ensure a seamless patient and staff experience across our Chesapeake and Landstown clinics. You will greet patients, verify demographics and insurance, collect payments, and schedule appointments, while supporting clinic operations and patient services.

The ideal candidate has strong communication skills, computer proficiency, and a background in medical front office or customer-facing roles; driving to multiple sites may be required.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist or medical front office preferred.
• Excellent communication and computer skills needed.

Responsibilities

• Greet patients and visitors at the front desk and provide information.
• Verify and update patient demographics and insurance details.
• Collect payments (deductibles, copays, coinsurance) at the front desk.
• Schedule follow-up appointments and manage intake workflows.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service

Receptionist

Communication

Computer skills

Driving

Education

High school diploma

Tools

Windows-based software

Electronic health records (EHR)

Job description

Hanger, Inc. is seeking a front office receptionist to ensure a seamless patient and staff experience across our Chesapeake and Landstown clinics. You will greet patients, verify demographics and insurance, collect payments, and schedule appointments, while supporting clinic operations and patient services.

The ideal candidate has strong communication skills, computer proficiency, and a background in medical front office or customer-facing roles; driving to multiple sites may be required.