Patient Access Coordinator - Front Desk & Patient Care

Hanger Inc; New York (NY); Sur place; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation Packages

8 Paid National Holidays & 4 Floating

PTO that includes Vacation and Sick

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave for New|"

Generous Employee Referral Bonus

Mentorship Programs- Mentor and Mentee

Résumé du poste

Hanger Inc. is seeking a front desk receptionist to ensure a seamless patient experience at our O&P clinics. You will greet patients, verify demographics and insurance, take payments, and coordinate follow-up appointments and care plans.

The role requires strong communication skills, computer proficiency, and experience in medical front office settings. A valid driver's license may be required, and a Talent Sorter assessment may be used in selection.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment may be used in the selection process.
• Less than one year of customer service or related experience required.
• Experience in receptionist or medical front office procedures preferred.
• Must have or be eligible to obtain a valid driver’s license and driving record.

Responsabilités

• Greet and assist patients upon arrival, providing information on wait times and inquiries at the front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Connaissances

Customer service

Front desk

Medical office

Telephone communication

Formation

High school diploma or equivalent

Outils

Windows-based software

Description du poste

Hanger Inc. is seeking a front desk receptionist to ensure a seamless patient experience at our O&P clinics. You will greet patients, verify demographics and insurance, take payments, and coordinate follow-up appointments and care plans.

The role requires strong communication skills, computer proficiency, and experience in medical front office settings. A valid driver's license may be required, and a Talent Sorter assessment may be used in selection.