Patient Access & Scheduling Coordinator

Hanger; Charlotte (NC); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

8 paid holidays

Floating holidays

Paid time off

Health benefits

401k retirement plan

Parental leave

Referral bonus program

Mentorship program

Résumé du poste

Hanger, Inc. in Charlotte, NC is seeking a friendly front desk receptionist to provide a seamless patient experience.

You will greet patients, verify demographics and insurance, collect payments, and support clinic operations at the front desk, ensuring courteous service from arrival to checkout. This role requires strong communication, basic computer skills, and the ability to handle registrations, appointments, and referrals.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment administered as part of the selection process.
• Less than one year of customer service or related experience required.
• Experience in a receptionist position or medical front office preferred.

Responsabilités

• Greet and assist patients at the front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Connaissances

Front desk experience

Strong communication

Computer proficiency

Medical front office

Formation

High school diploma or equivalent

Outils

Windows

Description du poste

Hanger, Inc. in Charlotte, NC is seeking a friendly front desk receptionist to provide a seamless patient experience.

You will greet patients, verify demographics and insurance, collect payments, and support clinic operations at the front desk, ensuring courteous service from arrival to checkout. This role requires strong communication, basic computer skills, and the ability to handle registrations, appointments, and referrals.