Patient Access Concierge — Front Desk & Scheduling

Talentify; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO and holidays

401k Savings

Job summary

Hanger, Inc. seeks a front desk/receptionist to ensure smooth patient flow at our Raleigh clinic. You will greet patients, verify demographics and insurance, collect payments, and support clinical staff with scheduling and tracking prosthetic care plans.

The role emphasizes strong communication, computer literacy, and attention to detail in a fast-paced medical front office environment. Experience in healthcare front offices is preferred.

Qualifications

• Minimum high school diploma or equivalent.
• Strong communication and computer proficiency.
• Experience in receptionist/medical front office preferred.

Responsibilities

• Greet patients and manage front desk interactions.
• Verify demographics and insurance details at check-in; handle registrations.
• Process payments including deductibles and copays at the front desk.
• Schedule follow-up appointments and coordinate prosthetic care plans.
• Maintain accurate electronic health records and liaise with RCM team.

Skills

Front desk operations

Customer service

Communication skills

Computer proficiency

Windows-based software

Education

High school diploma or equivalent

Tools

Alpha filing system

Job description

Hanger, Inc. seeks a front desk/receptionist to ensure smooth patient flow at our Raleigh clinic. You will greet patients, verify demographics and insurance, collect payments, and support clinical staff with scheduling and tracking prosthetic care plans.

The role emphasizes strong communication, computer literacy, and attention to detail in a fast-paced medical front office environment. Experience in healthcare front offices is preferred.