Patient Access & Scheduling Coordinator

massgeneralbrigham; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham's Brigham and Women's Hospital seeks a capable Administrative Assistant to support clinical service operations. Performs scheduling, check-in/out, and billing form processing, with focus on accuracy and efficiency.

You will act as a Super User for scheduling, registration, and billing systems, assist and train others, and handle routine calls and patient records. A CMAA certification and 2-3 years of office experience are preferred.

Qualifications

• High School Diploma or Equivalent required.
• Certified Medical Administrative Assistant (CMAA) - Data Conversion - Various Issuers preferred
• Office experience 2-3 years required
• Proficiency with Office Suite and standard office procedures

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Act as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.

Skills

Office suite proficiency

Phone system handling

Time management

Strong communication

Well-organized

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

Mass General Brigham's Brigham and Women's Hospital seeks a capable Administrative Assistant to support clinical service operations. Performs scheduling, check-in/out, and billing form processing, with focus on accuracy and efficiency.

You will act as a Super User for scheduling, registration, and billing systems, assist and train others, and handle routine calls and patient records. A CMAA certification and 2-3 years of office experience are preferred.