Patient Access Scheduler — Compassionate Care Coordination

Baylor St. Luke's Medical Group; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating schedules and guiding them through the care process with empathy and accuracy.

You will manage appointment bookings, perform pre-certifications to verify coverage, schedule tests and referrals, and collect necessary patient data and co-pays, ensuring clear instructions and smooth workflow for diverse populations.

Qualifications

• High School GED/General Studies or equivalent upon hire.
• 2 years related experience in a healthcare environment preferred.

Responsibilities

• Answer calls and schedule patient appointments.
• Conduct pre-certification to ensure coverage for appointments and care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients about appointments and instructions for procedures/tests.
• Collect insurance information and patient data; collect co-pays/co-insurance when applicable.

Skills

Healthcare experience

Education

High School diploma/ GED

Job description

CommonSpirit Health is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating schedules and guiding them through the care process with empathy and accuracy.

You will manage appointment bookings, perform pre-certifications to verify coverage, schedule tests and referrals, and collect necessary patient data and co-pays, ensuring clear instructions and smooth workflow for diverse populations.