Patient Access Scheduler - Compassionate Front Desk Pro

Rippling, Inc.; Plano (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center in Plano, TX is seeking a Medical Appointment Scheduler to be the friendly first point of contact for patients. You will handle inbound calls, schedule and reschedule appointments, and help ensure smooth access to care.

Ideal candidates demonstrate strong communication, medical terminology knowledge, and familiarity with EMR/EHR systems. A positive attitude and attention to detail are essential for excellent patient service.

Qualifications

• Professionalism and excellent customer service.
• Strong communication and multitasking abilities.
• Familiarity with medical terminology and EHR systems.
• Previous medical office experience preferred.
• Comfort with health information management systems and EMR/EHR platforms.

Responsibilities

• Answer inbound calls and schedule appointments.
• Verify insurance and demographics and update records.
• Provide exceptional service with a patient-centered approach.

Skills

Professionalism

Customer Service

Multi-tasking

Medical Experience

Communication Skills

EMR/EHR Familiarity

Tools

EMR/EHR

Job description

Plano Orthopedic & Sports Medicine Center in Plano, TX is seeking a Medical Appointment Scheduler to be the friendly first point of contact for patients. You will handle inbound calls, schedule and reschedule appointments, and help ensure smooth access to care.

Ideal candidates demonstrate strong communication, medical terminology knowledge, and familiarity with EMR/EHR systems. A positive attitude and attention to detail are essential for excellent patient service.