Compassionate Patient Appointment Scheduler

CommonSpirit Health; College Park (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Baylor St Luke's Medical Group is seeking an Appointment Scheduler to serve as the first point of contact for patients, coordinating care and scheduling appointments across departments.

You will handle phone inquiries, verify insurance details, arrange pre-certifications, tests, and referrals, and provide compassionate support to diverse patient populations while maintaining accurate records and clear communication.

Qualifications

• High school education required and completed upon hire.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient data.
• May collect co-pays / co-insurance.

Education

GED or High School Diploma

Job description

Baylor St Luke's Medical Group is seeking an Appointment Scheduler to serve as the first point of contact for patients, coordinating care and scheduling appointments across departments.

You will handle phone inquiries, verify insurance details, arrange pre-certifications, tests, and referrals, and provide compassionate support to diverse patient populations while maintaining accurate records and clear communication.