Patient Access & Appointment Coordinator

Catholic Health Initiatives; The Woodlands (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Catholic Health Initiatives is seeking an Appointment Scheduler to be the first point of contact, connecting patients with the care they need and coordinating their schedules within our healthcare network.

You will handle calls, pre-certification, tests, referrals, and patient communications with compassion and accuracy, while collecting insurance information and, if needed, co-pays. This role supports seamless care coordination across services.

Qualifications

• High school diploma or GED required.
• No college degree required.
• No additional qualifications required.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Education

High School GED General Studies

High School Graduate General Studies

None

Job description

Catholic Health Initiatives is seeking an Appointment Scheduler to be the first point of contact, connecting patients with the care they need and coordinating their schedules within our healthcare network.

You will handle calls, pre-certification, tests, referrals, and patient communications with compassion and accuracy, while collecting insurance information and, if needed, co-pays. This role supports seamless care coordination across services.