Patient Access Scheduler & Care Liaison

University of Southern California; Las Vegas (NV); On-site; USD 30,000 - 43,000; Full time

Job summary

The University of Southern California, in partnership with Keck Medicine, seeks a Scheduler in Las Vegas to handle front-desk duties, appointment scheduling, insurance verification, and patient registration.

You will greet patients, answer calls, coordinate with physicians, and act as a liaison to ensure timely, courteous care. Prior experience in medical office preferred; strong communication and organization are essential.

Qualifications

• Requires high school or equivalent.
• Understanding of medical terminology.
• Ability to interview patients and interface with physicians, nurses and other professional staff.

Responsibilities

• Acts as the positive 'face' of the Health Center for participants and families.
• Greeting and front desk duties: check-in, scheduling, and basic front desk tasks.
• Schedule appointments; confirm patient availability; review date/time/location/provider details for accuracy.
• Advocate/liaison for patients and Care Continuum as appropriate.
• Answer phone calls promptly; direct calls to departments as needed.

Skills

Scheduling

Customer service

Medical terminology

Education

High school diploma

Job description

The University of Southern California, in partnership with Keck Medicine, seeks a Scheduler in Las Vegas to handle front-desk duties, appointment scheduling, insurance verification, and patient registration.

You will greet patients, answer calls, coordinate with physicians, and act as a liaison to ensure timely, courteous care. Prior experience in medical office preferred; strong communication and organization are essential.