Patient Care Scheduler & Front Desk Concierge

University of Southern California; Las Vegas (NV); On-site; USD 29,000 - 41,000; Full time

Job summary

University of Southern California is seeking a Scheduler to handle clerical and patient communications in the Health Center. The role greets patients, registers new patients, schedules appointments, answers calls, and maintains front desk operations with courteous service.

You will verify insurance eligibility, review referrals, and coordinate with physicians and nurses. This position requires medical terminology knowledge and the ability to interview patients while upholding center policies.

Qualifications

• Requires high school diploma or equivalent.
• Understanding of medical terminology.
• Ability to interview patients and interface with physicians, nurses and other professional staff.

Responsibilities

• Greet patients and check in at the front desk.
• Schedule appointments and confirm provider details.
• Answer phones courteously and route calls.
• Verify patient eligibility and obtain required signatures.
• Maintain electronic medical record tasks and patient requests.
• Provide benefit information to participants and providers.
• Uphold Culinary Health Center policies and coordinate care as assigned.

Job description

University of Southern California is seeking a Scheduler to handle clerical and patient communications in the Health Center. The role greets patients, registers new patients, schedules appointments, answers calls, and maintains front desk operations with courteous service.

You will verify insurance eligibility, review referrals, and coordinate with physicians and nurses. This position requires medical terminology knowledge and the ability to interview patients while upholding center policies.