Patient Access Scheduler

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 32,000 - 46,000; Full time

Job summary

Penn Medicine in Bucks County, PA seeks a Scheduler to handle outpatient scheduling, registration, and insurance verification. You will collect patient data, confirm eligibility, and communicate with insurers to ensure proper CPT/ICD coding and authorizations.

The role emphasizes HIPAA compliance and compassionate patient interactions. Requirements include a High School Diploma or GED and preferably 1+ years in registration or insurance verification, with strong communication and

Qualifications

• HS Diploma/GED required.
• Preferred 1+ years registration and/or insurance verification experience.
• Excellent communication and customer-service mindset.

Responsibilities

• Schedule patients and manage outpatient appointments with accuracy.
• Register patients and verify insurance information and benefits.
• Verify CPT/ICD codes on authorizations and referrals as needed.
• Maintain patient confidentiality per HIPAA requirements.
• Accurately document information in the Patient Record in the EDM system.
• Provide courteous service to patients, staff, clinicians and visitors.

Skills

Customer service

HIPAA compliance

Communication skills

Education

High School Diploma or GED

Tools

EDM

Hospital information system

Job description

Penn Medicine in Bucks County, PA seeks a Scheduler to handle outpatient scheduling, registration, and insurance verification. You will collect patient data, confirm eligibility, and communicate with insurers to ensure proper CPT/ICD coding and authorizations.

The role emphasizes HIPAA compliance and compassionate patient interactions. Requirements include a High School Diploma or GED and preferably 1+ years in registration or insurance verification, with strong communication and