Patient Access & Revenue Specialist II

Baylor Scott & White Health; Rowlett (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

Paid time off

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 2 to collect patient demographics and insurance information for registration, verify benefits, and collect patient financial responsibilities. The role involves cross-training across areas and mentoring peers to ensure efficient access to care.

Ideal candidates have two years in healthcare or customer service, strong communication, and data-entry skills. Proficiency with MS Office is required.

Qualifications

• Two years of healthcare or customer service experience.
• Excellent listening and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Accurate data entry and basic math skills.
• Proficiency with Microsoft Office.

Responsibilities

• Register patients by collecting demographics and insurance details.
• Verify insurance and calculate patient financial responsibilities.
• Assist in patient flow and cross-train in multiple areas.
• Mentor peers and provide training as needed.
• Escalate service issues to management when necessary.
• Adhere to cash handling and payer policies.
• Help move patients to units and provide directions.

Skills

Customer service

Communication

Data entry

Microsoft Office

Healthcare experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 2 to collect patient demographics and insurance information for registration, verify benefits, and collect patient financial responsibilities. The role involves cross-training across areas and mentoring peers to ensure efficient access to care.

Ideal candidates have two years in healthcare or customer service, strong communication, and data-entry skills. Proficiency with MS Office is required.