Patient Access Specialist & Revenue Focus (Rep 2)

Baylor Scott & White Health; Wylie (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 2 to register patients, verify insurance, and collect balances. You will cross-train across areas and mentor peers while maintaining accurate demographics and financial information.

The role emphasizes patient access workflows, eligibility checks, and collaboration with multiple departments to improve the patient experience and revenue cycle performance.

Qualifications

• 2 years of healthcare or customer service experience or Education equivalency required.
• Excellent data entry, numeric, typing and computer navigation skills.
• Professional, pleasant and respectful telephone etiquette.
• Ability to manage multiple, changing priorities in a fast-paced environment.

Responsibilities

• Collects demographics and insurance information to register patients.
• Verifies insurance benefits and collects patient financial responsibilities.
• Provides guidance and training to peers and cross-trains in multiple areas.
• Supports revenue cycle functions and promotes patient satisfaction.

Skills

Active listening

Interpersonal skills

Communication

Customer service

Empathy

Multitasking

Data entry

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 2 to register patients, verify insurance, and collect balances. You will cross-train across areas and mentor peers while maintaining accurate demographics and financial information.

The role emphasizes patient access workflows, eligibility checks, and collaboration with multiple departments to improve the patient experience and revenue cycle performance.