Patient Access & Revenue Cycle Navigator

Emerus Holdings, Inc.; Las Vegas (NV); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

Emerus Holdings, Inc. is seeking a Patient Access Specialist in Las Vegas to support patient intake, verification, and billing activities across the revenue cycle. This role emphasizes accuracy and compliance in a fast-paced hospital environment, with focus on EMTALA, HIPAA, and insurance verification.

The ideal candidate will deliver excellent customer service, communicate clearly in English, and proficiently use MS Office. Bilingual ability (English/Spanish) is preferred in El Paso market.

Formación

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Position requires fluency in English; written and oral communication.
• Spanish fluency is required in the El Paso market.

Responsabilidades

• Maintain EMTALA, DNV, HIPAA compliance for Admissions and Medical Records.
• Provide excellent customer service by meeting customer needs and building relationships.
• Serve as liaison and ensure patient identification and triage upon arrival.
• Answer calls professionally, record messages, and relay to medical staff.
• Obtain signatures on forms and consents.
• Enter complete demographic information to facilitate revenue cycle.
• Verify insurance benefits and correct payor and plan.
• Obtain insurance authorizations where applicable.
• Maximize collection efficiency by pursuing payment at the time of service.
• Scan and file registration and clinical documents.
• Assist with patient transfers to other hospitals.
• Respond to medical record requests from patients, physicians, and hospitals.
• Maintain cash drawer and log of payments, transfers, admissions.
• Maintain visitor/vendor log.

Conocimientos

Customer service excellence

English fluency

Spanish fluency (El Paso market)

Educación

High School Diploma or GED

Herramientas

MS Office (Word/Excel/Outlook)

Descripción del empleo

Emerus Holdings, Inc. is seeking a Patient Access Specialist in Las Vegas to support patient intake, verification, and billing activities across the revenue cycle. This role emphasizes accuracy and compliance in a fast-paced hospital environment, with focus on EMTALA, HIPAA, and insurance verification.

The ideal candidate will deliver excellent customer service, communicate clearly in English, and proficiently use MS Office. Bilingual ability (English/Spanish) is preferred in El Paso market.