Patient Access & Revenue Specialist

Emerus; New Freedom (York County); On-site; USD 42,000 - 56,000; Full time

Job summary

Emerus Holdings, Inc. is seeking a Patient Access Specialist to serve as a liaison between patients, payers, and the hospital team. You will collect demographic information, verify insurance, obtain authorizations, and assist with revenue cycle processes to maximize reimbursement.

The role requires strong customer service, attention to detail, and compliance with EMTALA, HIPAA, and related regulations. Candidates should be fluent in English; Spanish is a plus in applicable markets.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience.
• Emergency Department registration experience preferred.
• Knowledge of health insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors.
• Basic medical terminology knowledge.
• Proficiency in MS Office; strong communication skills.
• Fluency in English; Spanish required in El Paso market.

Responsibilities

• Facilitate patient tracking and billing by collecting demographic data.
• Verify insurance benefits for all plans and payor accuracy.
• Obtain signatures on required forms and consents.
• Enter complete demographic data to support revenue cycle.
• Protect patient information in accordance with HIPAA and related regulations.
• Coordinate transfers and respond to medical record requests.

Skills

Customer service

Insurance verification

English fluency

Medical terminology

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus Holdings, Inc. is seeking a Patient Access Specialist to serve as a liaison between patients, payers, and the hospital team. You will collect demographic information, verify insurance, obtain authorizations, and assist with revenue cycle processes to maximize reimbursement.

The role requires strong customer service, attention to detail, and compliance with EMTALA, HIPAA, and related regulations. Candidates should be fluent in English; Spanish is a plus in applicable markets.