Patient Access & Billing Champion

Emerus Holdings, Inc.; Carlisle (Cumberland County); On-site; USD 36,000 - 48,000; Full time

Job summary

Emerus Holdings, Inc. seeks a Patient Access Specialist to serve as a liaison between patients, payers and the clinical team. You will collect demographics, secure payments, and help maximize hospital reimbursement while delivering compassionate service.

The role requires accuracy, HIPAA compliance, and strong communication in English; bilingual in English and Spanish is a plus in markets like El Paso. Prior patient registration experience and familiarity with insurance plans are preferred;

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of HMO, PPO, POS, Medicare, Medicaid payors required.
• Fluency in English; Spanish fluency required in El Paso market.

Responsibilities

• Maintain patient registration and verify demographics and contact information.
• Verify insurance benefits for all plans and confirm correct payor and plan in the system.
• Obtain required insurance authorizations as applicable.
• Pursue payments at the point of service to maximize reimbursement.
• Maintain and file medical records and assist with transfers as needed.
• Respond to medical record requests from patients, physicians and hospitals.

Skills

Patient registration

Insurance verification

Customer service

MS Office

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus Holdings, Inc. seeks a Patient Access Specialist to serve as a liaison between patients, payers and the clinical team. You will collect demographics, secure payments, and help maximize hospital reimbursement while delivering compassionate service.

The role requires accuracy, HIPAA compliance, and strong communication in English; bilingual in English and Spanish is a plus in markets like El Paso. Prior patient registration experience and familiarity with insurance plans are preferred;