Patient Access & Revenue Coordinator

Duke Careers; Durham (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Duke Health in Durham, NC is seeking a Patient Service Coordinator to support the daily clinic preparation process, patient check-in/out, charge posting, and cash management. The role also covers patient scheduling, billing inquiries, and referrals management.

The position emphasizes accuracy, HIPAA compliance, and strong customer service. Experience in healthcare or patient services is preferred, with the ability to coordinate multiple tasks in a fast-paced environment.

Qualifications

• Basic grammar and mathematical principles learned in high school.
• Experience in healthcare or patient services is preferred.

Responsibilities

• Coordinate clinic preparation and patient check-in/out.
• Post charges and manage cash and payments.
• Schedule tests and procedures; handle referrals.
• Provide customer service and relay messages.
• Review next-day patients and prepare charts.

Skills

Data entry

Medical terminology

Telephone etiquette

Organizational skills

Policy compliance

Education

High school diploma

Job description

Duke Health in Durham, NC is seeking a Patient Service Coordinator to support the daily clinic preparation process, patient check-in/out, charge posting, and cash management. The role also covers patient scheduling, billing inquiries, and referrals management.

The position emphasizes accuracy, HIPAA compliance, and strong customer service. Experience in healthcare or patient services is preferred, with the ability to coordinate multiple tasks in a fast-paced environment.