Patient Access Representative - Registration (Evenings) (Part-Time)

Tanner Health; Carrollton (GA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Tanner Health is seeking a Patient Access Representative - Registration (Evenings) to support pre-registration and registration processes across multiple locations within the system. This role includes insurance verification, precertification, document completion, POS collections, and ensuring smooth patient flow in a busy setting.

The position is part-time, evening shift, not remote, with weekend coverage as needed.

Qualifications

• Excellent public relations skills; pleasant professional demeanor when dealing with the public, including irate individuals.
• Ability to communicate effectively and maintain good relations with coworkers, hospital staff and patients.
• One year of customer service experience preferred; knowledge of ICD-9/CPT-4 coding and medical terminology preferred.

Responsibilities

• Facilitate patient intake through pre-registration, registration, insurance, precertification verification, and document completion.
• Handle POS collections and review work output; operate across PAS tasks including call center and bedside duties.

Skills

Public relations

Communication

Team player

Decision making

Customer service

Education

High School Diploma or GED

Tools

Computer skills

Job description

Patient Access Representative - Registration (Evenings) (Part-Time)

#26-747

Job Description

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.

Education:

High School Diploma or GED

Qualifications

• Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.
• Ability to make independent decisions, display emotional maturity, and use sound judgment.
• One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.
• Ability to interact and work well as a part of a team oriented environment.
• Ability to comprehend and apply a large variety of operating procedures.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts" or routines, as needed, based on departmental or system demands.
• Some college coursework preferred

Location

Remote Position

No, not a remote employee

Shift

2nd/Evenings

Shift Description

Days and hours vary, with required weekends. Weekend hours are 7:30AM-6PM and 7:30AM-11:30AM.

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