Patient Access Representative - Registration (Evenings) (Part-Time)

Tanner; Carrollton, Northern (GA, KY); Hybrid; USD 25,000 - 33,000; Part time

Job summary

Tanner is seeking a Patient Access Representative - Registration for the evenings in a part-time role. The position supports pre-registration, registration, insurance verification, and related PAS tasks across facility locations.

The role requires strong public relations skills, effective communication, and comfort working in a fast-paced, high-stress environment while handling sensitive patient information.

Qualifications

• Public-facing customer service experience preferred.
• Ability to communicate clearly with patients, staff, and payers.
• Experience or knowledge of medical terminology helpful.
• Familiarity with ICD-9 and CPT-4 coding preferred.
• Proficient with computers and basic office software.

Responsibilities

• Facilitate patient intake through pre-registration and registration.
• Handle insurance verification, precertification, and related documentation.
• Assist with POS collections and review of work output.
• Support call center, patient-facing, and bedside PAS tasks across locations.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Medical terminology

ICD-9/CPT-4 knowledge

Proficiency with computers

Reading and writing

Education

High School Diploma or GED

Job description

Patient Access Representative - Registration (Evenings) (Part-Time)

#26-746

Job Description

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.

Education:

High School Diploma or GED

Qualifications

• Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.
• Ability to make independent decisions, display emotional maturity, and use sound judgment.
• One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.
• Ability to interact and work well as a part of a team oriented environment.
• Ability to comprehend and apply a large variety of operating procedures.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands.
• Some college coursework preferred

Location

Remote Position

No, not a remote employee

Shift

2nd/Evenings

Shift Description

Days and hours vary. Weekends required. Weekend Outpatient hours are 7:30AM-6:00PM and 7:30AM-11:30AM.