Patient Access & Registration Specialist (Weekend 20hrs)

Baylor Scott & White Health; Rowlett (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 1 in Rowlett, TX. This part-time role handles patient registration, insurance verification and billing support, ensuring accurate demographics and financial data.

The position includes Saturday shifts and works across multiple sites, requiring strong customer service, empathy and communication skills to assist patients through the registration and payment process.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience.

Responsibilities

• Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
• Registers patients at multiple locations and works in different department areas; identifies process improvements.
• Verifies patient eligibility for insurance coverage and determines patient liability.
• Collects patient dues and negotiates payment arrangements when needed.
• Assists patients with directions and mobility within the facility as applicable.
• Escalates service issues to management when necessary.

Skills

Customer service

Communication

Empathy

Data entry

MS Office

Education

HS Diploma / GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 1 in Rowlett, TX. This part-time role handles patient registration, insurance verification and billing support, ensuring accurate demographics and financial data.

The position includes Saturday shifts and works across multiple sites, requiring strong customer service, empathy and communication skills to assist patients through the registration and payment process.