Patient Access & Registration Specialist (Part-Time, Day)

Beth Israel Lahey Health; Milton (MA); On-site; USD 28,000 - 38,000; Part time

Job summary

Beth Israel Lahey Health is hiring a Part-time Patient Access Representative in Milton, MA. The role focuses on a welcoming registration experience, cash handling, and scheduling, across in-person, phone, or electronic channels. Training includes EHR software and privacy/safety protocols.

The incumbent will handle insurance verification, pre-registration, and financial counseling coordination to ensure accurate reimbursement and a smooth patient journey.

Qualifications

• High school degree or equivalent required.
• 1-3 years related work experience.
• Experience with computer systems including web-based applications and MS Office.
• Strong typing skills 40+ wpm.
• Bilingual written and verbal communication preferred.

Responsibilities

• Registers patients and collects accurate financial and demographic information.
• Processes co-payments, co-insurance, deductibles, and balances due.
• Schedules and pre-registers patients using multiple sources.
• Maintains patient confidentiality and secures information.

Skills

Call center experience

Typing 40 wpm

Bilingual communication

Medical terminology

Education

High school degree or equivalent

Associate’s degree preferred

Tools

EHR software familiarity

MS Office (Outlook/Word/Excel)

Job description

Beth Israel Lahey Health is hiring a Part-time Patient Access Representative in Milton, MA. The role focuses on a welcoming registration experience, cash handling, and scheduling, across in-person, phone, or electronic channels. Training includes EHR software and privacy/safety protocols.

The incumbent will handle insurance verification, pre-registration, and financial counseling coordination to ensure accurate reimbursement and a smooth patient journey.