Patient Access Specialist — Front Desk (Part-Time)

Mercy Co; Cape Girardeau (MO); Sur place; USD 22 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan match

Résumé du poste

Mercy Hospital Southeast in Cape Girardeau, MO is seeking a Part-Time Patient Access Representative who will serve as the first contact for patients, handling scheduling, registration, benefit verification, pre-certification, and financial clearance. The role requires accurate data entry, strong communication, and excellent customer service to navigate insurance plans and patient billing resources.

Minimum 1–3 years of clerical and customer service experience is preferred, with a high school

Qualifications

• 1–3 years clerical experience and customer service experience preferred.
• High School diploma required; some college helpful.
• Experience with medical terminology and insurance plans preferred.

Responsabilités

• Schedule, register, verify benefits, pre-certify, and obtain financial clearance.
• Collect patient financial responsibility and explain payment options.
• Document outcomes of financial conversations and referrals.
• Communicate patient financial responsibility and available resources clearly.
• Maintain accurate patient data in the patient record.

Connaissances

Clerical experience

Customer service

Communication

Attention to detail

Medical terminology

Insurance knowledge

Formation

High School diploma

Outils

10-key calculator

Electronic health records (EHR) systems

Description du poste

Mercy Hospital Southeast in Cape Girardeau, MO is seeking a Part-Time Patient Access Representative who will serve as the first contact for patients, handling scheduling, registration, benefit verification, pre-certification, and financial clearance. The role requires accurate data entry, strong communication, and excellent customer service to navigate insurance plans and patient billing resources.

Minimum 1–3 years of clerical and customer service experience is preferred, with a high school