Patient Access & Registration Specialist - Evening, Onsite

1004 Lehigh Valley Hospital; Hellertown (PA); On-site; USD 25,000 - 33,000; Full time

Job summary

Lehigh Valley Health Network in Hellertown seeks a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments with accuracy. You will interview patients by phone and in person to gather demographics, insurance and clinical information for proper scheduling and financial clearance.

In an emergency department setting, you will educate patients on financial responsibilities and help secure appropriate resources.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or healthcare setting preferred.
• Computer and typing proficiency required.
• Bilingual ability is preferred.

Responsibilities

• Interview patients by phone and in person to collect demographic, insurance, and clinical information.
• Coordinate registration, insurance verification, and scheduling of appointments.
• Educate patients about financial responsibilities and collect out-of-pocket fees.
• Ensure accuracy of referring orders and maintain compliance with registration procedures.
• Maintain patient privacy and adapt to varying volumes in emergency department.

Skills

Customer service

Healthcare environment

Computer proficiency

Typing speed

Diverse patient base

Calm under pressure

Education

High School Diploma/GED

Associate's Degree Health care or related field

Job description

Lehigh Valley Health Network in Hellertown seeks a Registration Specialist to coordinate patient registration, verify insurance, and schedule appointments with accuracy. You will interview patients by phone and in person to gather demographics, insurance and clinical information for proper scheduling and financial clearance.

In an emergency department setting, you will educate patients on financial responsibilities and help secure appropriate resources.