Evening ED Registration Specialist - Part-Time

Lehigh Valley Health Network, Inc.; Hellertown (PA); In loco; USD 28.000 - 39.000; Part-time

Descrizione del lavoro

Lehigh Valley Health Network, Inc. is seeking a part-time Registration Specialist for the Emergency Department in Hellertown. The role supports patient interviews, registration accuracy, and insurance verification to ensure smooth ED throughput and accurate financial clearance.

The position requires strong customer service skills, experience in healthcare settings, and the ability to manage high patient volumes in a busy ER environment. Evening shifts with holiday rotation are included.

Competenze

• Interviews patients by phone or in person to collect demographics and insurance information.
• Schedules patients and ensures accurate ED registration and appointment details.
• Educates patients on financial responsibilities and provides cost estimates.
• Maintains compliance with registration accuracy and billing requirements.
• Proficient in computer use and typing; capable in a high-stress environment.

Mansioni

• Interview patients to obtain demographic and insurance details and schedules.
• Engage patients to create a welcoming experience in person or by phone.
• Verify that referring orders are complete and match the appointment; obtain missing orders as needed.
• Scan and verify insurance cards and consent forms; secure signatures for reimbursement.
• Determine patient financial liability, provide estimates, and refer to financial resources as needed.
• Review daily schedule for conflicts and coordinate with staff to resolve.

Conoscenze

Customer service

Healthcare registration

Insurance verification

Communication

Multitasking

Formazione

High School Diploma or GED

Strumenti

Insurance verification software

EMR/EHR systems

Descrizione del lavoro

Lehigh Valley Health Network, Inc. is seeking a part-time Registration Specialist for the Emergency Department in Hellertown. The role supports patient interviews, registration accuracy, and insurance verification to ensure smooth ED throughput and accurate financial clearance.

The position requires strong customer service skills, experience in healthcare settings, and the ability to manage high patient volumes in a busy ER environment. Evening shifts with holiday rotation are included.