Patient Access & Registration Specialist - Day Shift

Munson Healthcare; Traverse City (MI); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Job summary

Munson Healthcare in Traverse City, MI, seeks a Patient Access Representative for the day shift. This full-time role requires greeting patients, collecting information, and directing them to testing and surgical areas with courtesy.

Responsibilities include accurate data entry, safeguarding confidential information, and supporting new hires. The position offers full benefits and opportunities for professional growth within a large regional health system.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients and visitors to testing and surgical areas in a courteous and welcoming manner.
• Register patient information accurately in the registration system.
• Explain procedures and hospital environment to patients; maintain confidentiality of medical information.
• Keep work area orderly and properly stocked; handle daily communications.
• Serve as a preceptor for new hires and support PAS leadership.
• Perform other duties as assigned by PAS leadership.

Skills

Customer service experience

People skills

Healthcare environment familiarity

Education

Associate's degree or 2 years formal education or equivalent experience

Job description

Munson Healthcare in Traverse City, MI, seeks a Patient Access Representative for the day shift. This full-time role requires greeting patients, collecting information, and directing them to testing and surgical areas with courtesy.

Responsibilities include accurate data entry, safeguarding confidential information, and supporting new hires. The position offers full benefits and opportunities for professional growth within a large regional health system.