Patient Access & Registration Specialist — Compassionate Frontline

Mercy; Oklahoma City (OK); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan with company match

Job summary

Mercy is seeking a Patient Access Representative in Oklahoma City to be the first point of contact for patients, delivering compassionate service aligned with Mercy Service Standards. You will handle scheduling, registration, benefit verification, and financial clearance while ensuring precise patient data entry and strong collaboration with staff and insurers.

Qualified candidates typically have 1–3 years of clerical and customer service experience, knowledge of medical terminology, and a high

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Assist patients with scheduling, registration, and benefits verification.
• Facilitate pre-certification and financial clearance processes.
• Ensure accurate patient data entry into the system and maintain up-to-date records.
• Communicate effectively with patients, physicians, and insurance providers.

Skills

Clerical experience

Customer service

Medical terminology

Education

High School Diploma

Job description

Mercy is seeking a Patient Access Representative in Oklahoma City to be the first point of contact for patients, delivering compassionate service aligned with Mercy Service Standards. You will handle scheduling, registration, benefit verification, and financial clearance while ensuring precise patient data entry and strong collaboration with staff and insurers.

Qualified candidates typically have 1–3 years of clerical and customer service experience, knowledge of medical terminology, and a high