Patient Access & Registration Specialist – Compassionate Front Desk

Mercy; Lincoln (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

retirement plans for 32+ hours

Job summary

Mercy is seeking a Patient Access Representative to be the first point of contact for patients at our facility. You will manage scheduling, registration, benefit verification, and pre-certification tasks while ensuring accurate patient records.

You will interact with patients, physicians, and staff with professional communication, accurate data entry, and a compassionate service approach aligned with Mercy standards.

Qualifications

• 1-3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Schedule, register, and verify benefits for patients.
• Perform pre-certification and financial clearance tasks.
• Ensure accurate patient data in the system.

Skills

Clerical experience

Customer service

Effective communication

Attention to detail

Organizational skills

Ability to work under stress

Education

High School diploma

Tools

Medical terminology

Insurance plans knowledge

Job description

Mercy is seeking a Patient Access Representative to be the first point of contact for patients at our facility. You will manage scheduling, registration, benefit verification, and pre-certification tasks while ensuring accurate patient records.

You will interact with patients, physicians, and staff with professional communication, accurate data entry, and a compassionate service approach aligned with Mercy standards.